When you bring in your computer for repair in Dallas, TX, one of the first questions you will be asked is inevitably, “What’s wrong with your computer?” However, knowing exactly how to answer that question can be tricky. How do you diagnose the problem with your own computer? Here’s a quick primer on general problems with your computer, and how you can tell which is which:
1. Hardware problems
These are the easiest to diagnose, as their effects are very destructive. Your hardware is every physical part of your computer. Chances are good, if you have a major hardware problem, your computer will not even turn on. If your computer suddenly shuts down without warning, feels too warm to the touch, or refuses to turn on after having worked acceptably, it is best to assume a hardware problem. Some others are not so destructive, but are similarly easy to check. Broken speakers and broken webcams, for example, can be diagnosed by trying to use those devices.
2. Malware and viruses
Technically, malware and viruses are two different kinds of computer problems. Viruses are not as common as malware, which are malicious programs which are spread insidiously through downloads. Viruses are malicious code. However, antivirus programs are catch-all programs which can detect both of these problems. Some kinds of malware can disable your antivirus and firewalls, but, when they do this, they will likely cause some kind of system shut-down, or they will masquerade as foreign security programs. These can be difficult to extract, which is why you should bring your machine in for computer repair in Dallas.
3. Other software problems
Sometimes critical programs can stop responding,and the problem has nothing to do with malware. Give your computer a scan with your antivirus programs to make sure that you don’t have any hidden malicious programs that could be interfering with your software. If that’s not the case and you do not believe you have any hardware problems, then it’s best to diagnose it as simply “software problems.” Eliminating the other two can make it simpler to discover the hidden problem.
Your computer is one of your most important tools, whether you use it for work or pleasure. Taking your computer maintenance seriously is one of the key parts of being a responsible computer owner. Even if you feel your problem is relatively minor, it is best to get it checked out by a professional as soon as possible. When it comes to computer repair in Dallas, being proactive can save your computer lots of problems.
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